FEELcare: Malteser - a strong partner to Hallesche Krankenversicherung
Malteser Pflegeassistance
Are you well prepared?
Caring for a close relative often comes with significant challenges – especially for working caregivers. Questions will arise about financial management, powers of attorney, and how to organize care effectively.
One partner for all your needs!
We guide you safely through this difficult situation. From comprehensive advice and support during the application process to finding and engaging qualified service providers – we are your reliable partner.
Do you want to submit an invoice?
The easiest way to submit your invoices is by email to:
Abrechnung.Assistance@malteser.org
Please include your insurance number and our case number in the subject line (if known) using the following format:
#CaseNumber#
For your first application, we also require:
- Your bank details
- Proof of your close relative’s need for care (starting at care level 2)
- Proof that you are the caregiver and a close relative
You can also use the form “Short Message for FEELcare Invoices” to submit your invoice.
We will answer your questions.
Our care advisors are available Monday to Friday from 8 a.m. to 6 p.m.
and our telephone hotline is available 24 hours a day, Monday to Sunday.