FEELcare: Malteser - a strong partner to Hallesche Krankenversicherung

Malteser Pflegeassistance

Are you well prepared? 

Caring for a close relative often comes with significant challenges – especially for working caregivers. Questions will arise about financial management, powers of attorney, and how to organize care effectively.

One partner for all your needs!

We guide you safely through this difficult situation. From comprehensive advice and support during the application process to finding and engaging qualified service providers – we are your reliable partner.

 

Why do I need care assistance now?

  • Currently, 4.1 million people in Germany require care.
  • Four out of five care recipients are looked after at home.
  • Half of family caregivers are employed – every second works full-time.
  • Relieve the burden on yourself and your loved ones with our professional support.

Do you want to submit an invoice?

The easiest way to submit your invoices is by email to:
 

Abrechnung.Assistance@malteser.org

Please include your insurance number and our case number in the subject line (if known) using the following format:
#CaseNumber#

For your first application, we also require:

  • Your bank details
  • Proof of your close relative’s need for care (starting at care level 2)
  • Proof that you are the caregiver and a close relative

You can also use the form “Short Message for FEELcare Invoices” to submit your invoice.

your advantages

  • Individual and targeted support
  • ONE partner at all times
  • Independent service
  • Real assistance through all essential support services
  • Core competencies of insurance and care combined in the Hallesche / Malteser package
  • Trustworthy services through the separation of claims management and processing

We will answer your questions.

Our care advisors are available Monday to Friday from 8 a.m. to 6 p.m.

and our telephone hotline is available 24 hours a day, Monday to Sunday.

further information

You fill find detailed information on the website of our partner Hallesche Krankenversicherung.